which is about achieving a quality, a standard that only a few can. It is done through hard work, precision, embracing accountability, professionalism and ownership. To achieve excellence, we understand that we must work together, leverage our strengths and hold each other accountable and be open to feedback and learning.
Being Consistent which is about being predictable to the highest level by being persistent in our tasks, obligations and responsibilities. It is augmented as we communicate often of our concerns, intentions, expectations and progress. We minimize surprises by embracing standards and living our core values.
Service² and this is a descriptor of who we are, “squared”. We are here to service others by being helpful, kind, and compassionate in a proactive manner. We “square” ourselves when we see what needs to be done and do it with excellence, mindfulness and devotion to others.
Being Respectful which is about being mindful and aware of others. We seek to understand with a high dose of curiosity of everyone’s positions and perspectives (internally to externally, left to right, introverted to extraverted) before moving forward. We operate with a patience that knows that sometimes we need to slow down and sometimes we must speed up.
Being Trustworthy which is about trust through our actions over time. We believe that trust is made of four things - - credibility, reliability, emotional connections and devotion to others. It shows up as having high integrity, goodwill and the result of being honest, even when it is hard.
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