Gary Sims
Gary is the President, CEO, Co-Founder, and Principal owner of ARS Services. With over 30 years of experience in the field services sector, he has a degree in Resource Management from the University of Colorado and graduate studies in Business Administration and Management. He is passionate about delivering high-quality service and customer satisfaction, while fostering a culture of collaboration and innovation among his team members.
He has a proven track record of managing and growing profitable field operations for various industries, including retail photo processing, digital signage, kiosk, interactive displays, self-service dispensers and vending equipment, point of sale systems, and fitness equipment. He has successfully handled hundreds of service requests per week, overseeing hiring, training, scheduling, project management, and business development. He is also a co-owner, President, and CEO of ARS Services, a spin-off company that he helped to create in 2009. He is committed to expanding his expertise and network in the electric vehicle charging station industry, which he believes is the future of transportation.
Mark Krug (ret.)
Mark is Co-Founder, and part owner of ARS Services. Previously Mark VP of Field Services, handling all aspects of the field service operations for several years for ARS Services. Mark joined Academy in 2006 after a productive career with:
(A) CPI Photo as Health & Safety Manager; (B) Fox Photo, Inc., its Senior Manager of Environmental, Health & Safety, a wholly-owned subsidiary of Eastman Kodak. Responsible for all Environmental, Health & Safety issues, in addition to handling risk management issues, managed corporate vehicles, repairs & maintenance for over 850 retail locations; (C) Wolf Camera, as Environmental Specialist with the primary responsibility of the silver recovery and single-use camera recycling programs, both of which had a 50% increase of returns during his management of the programs; and (D) Ritz Camera, their Environmental, Health & Safety Manager where Mark improved silver recovery returns and environmental compliance while reducing costs through the initiation of better training and management programs.
He also ran his own Handy-Man company for a period of time where he developed his abilities with hand tools and small job repair. While with Academy, Mark helped to develop a standardized program for service and training for all field service technicians resulting in an overall improvement of field operations. Mark lives and works in Atlanta, Georgia with his two grown children from where he enjoys regular trips to the lakes in northern New York near Saratoga Springs.
