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Alex Sims

Alex Sims

Alex’s history with ARS Services began in 2006 in the production and assembly of silver recovery canisters. He took some time away from the silver recovery business to study architecture at the University of New Mexico. After a few years working as a shift supervisor for Starbucks, Alex was brought on at ARS Services as a field technician where he learned how to provide field support services to a large variety of ARS customers.

 

 

His first promotion with ARS was to bring his field expertise into the ARS Technical Support Call Center team where he demonstrated a natural ability to work with customers and field technicians together in developing quick and accurate completion of each service call. Due to this ability he was quickly promoted to be Call Center Supervisor where he successfully managing the entire Call Center staff along with all customer product lines supported by ARS. As a result of his excellent attention to detail, commitment to excellence, and an understanding of the entire job process, Alex was promoted to Project Manager in Dec 2014. Alex lives in Albuquerque, New Mexico with his pit bull, Mojo, and a few roommates.